Refund Policy

Thank you for shopping at Exomere.com. We strive to ensure our customers are fully satisfied with our products. However, if you are not completely satisfied with your purchase, please review our refund policy below.

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Returns You have 10 calendar days from the date of receipt to return items. To be eligible for a return, your item must:

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• Be unused, unopened, and in the same condition as you received it.

• Be in the original packaging.

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Refunds Once we receive and inspect your returned item, we will notify you of its status. If your return is approved, we will initiate a refund to your original payment method. Refunds are generally processed within 5-7 business days. Please note that shipping costs are non-refundable unless the return is a result of our error.

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Exchanges We will only exchange products if they are defective or damaged upon receipt. If you need an exchange for the same item, please contact our customer service team immediately.

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Shipping You are responsible for paying shipping costs to return items. Shipping fees are non-refundable unless the return is due to our error or defective products.

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Damaged or Incorrect Items If you receive a damaged or incorrect item, please contact our customer service within 7 days of receipt. We will promptly assist you to resolve the issue.

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Contact Us If you have any questions or concerns about your return or refund, please contact us at:

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Exomere Customer Service

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Email: customercare@exomere.com

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Thank you for shopping at Exomere.com!